Health Insurance Customer Satisfaction Reaches Record High as Humana Leads the Industry | BenefitsPRO
(Photo: Luc Sharrett/BB) A new report from the American Customer Satisfaction Index (ACSI) Insurance and Health Care Study finds that consumer satisfaction with health insurance has reached an all-time high in the United States. The report, which is based on interviews with 12,849 customers between October 2022 and September 2023, indicates that satisfaction with health …